My Institution’s Policies and Agreements for Clients

TTWMT does not permit  cancellations.  All fees collected will be applied toward a new scheduled date based upon availability.   

If  TTWMT cancels a session, we will always contact the family within 24 hours to schedule a make-up session via email . We advise, for the benefit of the student, that the family and TTWMT make up any missed session(s) within 2 weeks of the missed session(s).

Families can pay for individual  tutoring sessions by credit card. 

Parents will receive a conformation of  the scheduled  appointment's via email once the credit card process as been completed. 

A parent, guardian, or chaperone (21 years of age or older) must be present during the entire lesson for all virtual tutoring sessions. That person must be on scene when the student logs into the web page or they will not be able to sign in. A quiet space for learning without distractions is needed for the student to get the most out of the tutoring session. If a parent, guardian, or chaperone does not arrive within 10 minutes, the family will still be charged in full. If an adult does arrive within that time frame, they will be able to log into the session and end at the originally scheduled time for that session.

TTWMT can discontinue tutoring services for reasons of continued violations of TTWMT policies. 

TTWMT does not provide refunds but will provide make up sessions based upon availability .